The company’s eCall emergency call system can mislead emergency services because of the problem with a communication module.
Almost 1.3 million Mercedes-Benz vehicles in the Unites States are under that recall. The recall is set to start on April 6, 2021.
The communication module software is to be replaced at a local dealer or via an over-the-air update in cars subscribed to the Mercedes Me.
The issue affects Mercedes vehicles from the 2016 through 2021 model years, including A-, B-, C-, E-, GT-, S-, SL-, SLC, CLA- CLS-, G-, GLA-, GLB-, GLC-, GLE-, GLS-Classes.
Every car involved in the recall can potentially send an emergency service on a wrong route.
When it comes to life and health, a call system malfunction is a serious problem.
The National Highway Traffic Safety Administration (NHTSA) expects that each of 1,292,258 vehicles of Mercedes-Benz and Mercedes-AMG in the USA is subject to the recall.
Owners should visit the NHTSA recall website to check if their car is involved.